politeLesson 12

At the Convenience Store — Department manager

Situation

Where
A convenience store register
Who
You and a department manager
Goal
To pay and handle common register questions.

Conversation

Show

A

Shall I heat up your boxed lunch?

B

Yes, please. Could I also have a bag?

A

A bag costs three yen, is that okay?

B

That's fine. Please.

A

That's five hundred yen total. Thank you.

Vocabulary (10)

atatameru

to heat up

お弁当を温める = "to heat a boxed lunch."

obentou

boxed lunch

A staple convenience-store item.

fukuro

bag

レジ袋 = "shopping bag."

〜enkakaru

to cost … yen

三円かかる = "costs three yen."

yoroshiidesuka

is that okay? (polite)

Politely confirms.

goukei

total

合計で = "in total."

yoroshikuonegaishimasu

thank you in advance

Closes most requests and emails; sets a cooperative tone.

kakunin

confirmation / check

Daily-use word: ご確認お願いします means "please check."

shouchishimashita

understood (polite)

Politer than 分かりました; use with managers and clients.

houkoku

report

Part of 報連相 (report, contact, consult) — core Japanese work etiquette.

Grammar

Verb stem + ますか

Polite yes/no question: 温めますか.

Noun + もいただけますか

Politely requests an addition.

Sentence + が、よろしいですか

Confirms after stating a condition.

Cultural Notes

Workplace etiquette

Since 2020, plastic bags are paid. Staff always ask first; saying いりません declines.

Formality level

Staff use keigo; you only need polite forms. A nod and ありがとう is plenty.

Common mistake

Place money in the small tray rather than the clerk's hand — it's the local custom.

Quiz

What does "温める" mean?

What does "お弁当" mean?

What does "袋" mean?

What does "〜円かかる" mean?

What does "よろしいですか" mean?

What does "合計" mean?

How is the pattern "〜ますか" used?

How is the pattern "〜もいただけますか" used?

How is the pattern "〜が、よろしいですか" used?

What is the goal of this conversation?

Flashcards

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