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Cancellation

Learn practical Japanese for cancellation situations through realistic conversations.

100 lessons

1
Ordering at a Restaurant — Senior colleague
To order food politely and ask a question about the menu.
2
At the Convenience Store — Senior colleague
To pay and handle common register questions.
3
Checking into a Hotel — Senior colleague
To check in and ask about facilities.
4
Handling a Customer Complaint — Senior colleague
To respond to a complaint and resolve it calmly.
5
Making a Reservation by Phone — Senior colleague
To book a table or appointment by phone.
6
Requesting a Refund — Senior colleague
To ask for a refund or exchange with a receipt.
7
Asking for Directions — Senior colleague
To ask how to get somewhere politely.
8
At the Pharmacy — Senior colleague
To describe symptoms and get medicine.
9
Asking About a Product — Senior colleague
To ask about stock, size, or price.
10
Paying at the Checkout — Senior colleague
To pay and choose a payment method.
11
Ordering at a Restaurant — Department manager
To order food politely and ask a question about the menu.
12
At the Convenience Store — Department manager
To pay and handle common register questions.
13
Checking into a Hotel — Department manager
To check in and ask about facilities.
14
Handling a Customer Complaint — Department manager
To respond to a complaint and resolve it calmly.
15
Making a Reservation by Phone — Department manager
To book a table or appointment by phone.
16
Requesting a Refund — Department manager
To ask for a refund or exchange with a receipt.
17
Asking for Directions — Department manager
To ask how to get somewhere politely.
18
At the Pharmacy — Department manager
To describe symptoms and get medicine.
19
Asking About a Product — Department manager
To ask about stock, size, or price.
20
Paying at the Checkout — Department manager
To pay and choose a payment method.
21
Ordering at a Restaurant — Section chief
To order food politely and ask a question about the menu.
22
At the Convenience Store — Section chief
To pay and handle common register questions.
23
Checking into a Hotel — Section chief
To check in and ask about facilities.
24
Handling a Customer Complaint — Section chief
To respond to a complaint and resolve it calmly.
25
Making a Reservation by Phone — Section chief
To book a table or appointment by phone.
26
Requesting a Refund — Section chief
To ask for a refund or exchange with a receipt.
27
Asking for Directions — Section chief
To ask how to get somewhere politely.
28
At the Pharmacy — Section chief
To describe symptoms and get medicine.
29
Asking About a Product — Section chief
To ask about stock, size, or price.
30
Paying at the Checkout — Section chief
To pay and choose a payment method.
31
Ordering at a Restaurant — Team leader
To order food politely and ask a question about the menu.
32
At the Convenience Store — Team leader
To pay and handle common register questions.
33
Checking into a Hotel — Team leader
To check in and ask about facilities.
34
Handling a Customer Complaint — Team leader
To respond to a complaint and resolve it calmly.
35
Making a Reservation by Phone — Team leader
To book a table or appointment by phone.
36
Requesting a Refund — Team leader
To ask for a refund or exchange with a receipt.
37
Asking for Directions — Team leader
To ask how to get somewhere politely.
38
At the Pharmacy — Team leader
To describe symptoms and get medicine.
39
Asking About a Product — Team leader
To ask about stock, size, or price.
40
Paying at the Checkout — Team leader
To pay and choose a payment method.
41
Ordering at a Restaurant — Coworker
To order food politely and ask a question about the menu.
42
At the Convenience Store — Coworker
To pay and handle common register questions.
43
Checking into a Hotel — Coworker
To check in and ask about facilities.
44
Handling a Customer Complaint — Coworker
To respond to a complaint and resolve it calmly.
45
Making a Reservation by Phone — Coworker
To book a table or appointment by phone.
46
Requesting a Refund — Coworker
To ask for a refund or exchange with a receipt.
47
Asking for Directions — Coworker
To ask how to get somewhere politely.
48
At the Pharmacy — Coworker
To describe symptoms and get medicine.
49
Asking About a Product — Coworker
To ask about stock, size, or price.
50
Paying at the Checkout — Coworker
To pay and choose a payment method.
51
Ordering at a Restaurant — Client
To order food politely and ask a question about the menu.
52
At the Convenience Store — Client
To pay and handle common register questions.
53
Checking into a Hotel — Client
To check in and ask about facilities.
54
Handling a Customer Complaint — Client
To respond to a complaint and resolve it calmly.
55
Making a Reservation by Phone — Client
To book a table or appointment by phone.
56
Requesting a Refund — Client
To ask for a refund or exchange with a receipt.
57
Asking for Directions — Client
To ask how to get somewhere politely.
58
At the Pharmacy — Client
To describe symptoms and get medicine.
59
Asking About a Product — Client
To ask about stock, size, or price.
60
Paying at the Checkout — Client
To pay and choose a payment method.
61
Ordering at a Restaurant — Person in charge
To order food politely and ask a question about the menu.
62
At the Convenience Store — Person in charge
To pay and handle common register questions.
63
Checking into a Hotel — Person in charge
To check in and ask about facilities.
64
Handling a Customer Complaint — Person in charge
To respond to a complaint and resolve it calmly.
65
Making a Reservation by Phone — Person in charge
To book a table or appointment by phone.
66
Requesting a Refund — Person in charge
To ask for a refund or exchange with a receipt.
67
Asking for Directions — Person in charge
To ask how to get somewhere politely.
68
At the Pharmacy — Person in charge
To describe symptoms and get medicine.
69
Asking About a Product — Person in charge
To ask about stock, size, or price.
70
Paying at the Checkout — Person in charge
To pay and choose a payment method.
71
Ordering at a Restaurant — Junior colleague
To order food politely and ask a question about the menu.
72
At the Convenience Store — Junior colleague
To pay and handle common register questions.
73
Checking into a Hotel — Junior colleague
To check in and ask about facilities.
74
Handling a Customer Complaint — Junior colleague
To respond to a complaint and resolve it calmly.
75
Making a Reservation by Phone — Junior colleague
To book a table or appointment by phone.
76
Requesting a Refund — Junior colleague
To ask for a refund or exchange with a receipt.
77
Asking for Directions — Junior colleague
To ask how to get somewhere politely.
78
At the Pharmacy — Junior colleague
To describe symptoms and get medicine.
79
Asking About a Product — Junior colleague
To ask about stock, size, or price.
80
Paying at the Checkout — Junior colleague
To pay and choose a payment method.
81
Ordering at a Restaurant — Manager
To order food politely and ask a question about the menu.
82
At the Convenience Store — Manager
To pay and handle common register questions.
83
Checking into a Hotel — Manager
To check in and ask about facilities.
84
Handling a Customer Complaint — Manager
To respond to a complaint and resolve it calmly.
85
Making a Reservation by Phone — Manager
To book a table or appointment by phone.
86
Requesting a Refund — Manager
To ask for a refund or exchange with a receipt.
87
Asking for Directions — Manager
To ask how to get somewhere politely.
88
At the Pharmacy — Manager
To describe symptoms and get medicine.
89
Asking About a Product — Manager
To ask about stock, size, or price.
90
Paying at the Checkout — Manager
To pay and choose a payment method.
91
Ordering at a Restaurant — The whole team
To order food politely and ask a question about the menu.
92
At the Convenience Store — The whole team
To pay and handle common register questions.
93
Checking into a Hotel — The whole team
To check in and ask about facilities.
94
Handling a Customer Complaint — The whole team
To respond to a complaint and resolve it calmly.
95
Making a Reservation by Phone — The whole team
To book a table or appointment by phone.
96
Requesting a Refund — The whole team
To ask for a refund or exchange with a receipt.
97
Asking for Directions — The whole team
To ask how to get somewhere politely.
98
At the Pharmacy — The whole team
To describe symptoms and get medicine.
99
Asking About a Product — The whole team
To ask about stock, size, or price.
100
Paying at the Checkout — The whole team
To pay and choose a payment method.