Keigo

moushiwakegozaimasen

I am very sorry.

Meaning

The standard formal apology in business. Heavier and more sincere than すみません; appropriate for real faults.

When To Use

Client communicationEmailSerious mistakes

Formality

Keigo

Common Mistakes

Don't overuse it for trivial things, or it loses weight. For minor bumps, すみません is enough.

Examples (12)

kaiginomaenichiennojunbioshimasu.

I will prepare for the delay before the meeting.

chiennoken, shouchishimashita.

Understood regarding the delay.

nennotamechiennitsuitemouichidokakuninshimasu.

Just in case, I will check the delay once more.

chiennitsuitemeerudegorenrakushimasu.

I will contact you about the delay by email.

tantoushanichiennojoukyouokyouyuushimashita.

I shared the status of the delay with the person in charge.

chienhamousukoshijikangakakarisoudesu.

The delay looks like it will take a little more time.

raishuu, chiennouchiawaseoyoteishiteimasu.

We are planning a meeting about the delay next week.

chiengaowarimashitara, gohoukokushimasu.

Once the delay is finished, I will report back.

oisogashiitokoroosoreirimasuga, chien'oonegaishimasu.

Sorry to trouble you, but please take care of the delay.

chiennitsuitenanikagofumeinatenhaarimasuka.

Is there anything unclear about the delay?

chiimudechiennitsuitehanashiaimashita.

We discussed the delay as a team.

chiennoken, hikitsuzukiyoroshikuonegaishimasu.

Thank you for your continued help with the delay.

Related phrases