Keigo

sapootonaiyounoken, moushiwakegozaimasen

I sincerely apologize regarding the support details.

Meaning

A formal apology about the matter of the support details. 申し訳ございません is heavier than すみません.

When To Use

Client communicationEmail

Formality

Keigo

Common Mistakes

Match apology weight to the situation — 申し訳ございません for real faults, not minor things.

Examples (12)

kaiginomaenisapootonaiyounojunbioshimasu.

I will prepare for the support details before the meeting.

sapootonaiyounoken, shouchishimashita.

Understood regarding the support details.

nennotamesapootonaiyounitsuitemouichidokakuninshimasu.

Just in case, I will check the support details once more.

sapootonaiyounitsuitemeerudegorenrakushimasu.

I will contact you about the support details by email.

tantoushanisapootonaiyounojoukyouokyouyuushimashita.

I shared the status of the support details with the person in charge.

sapootonaiyouhamousukoshijikangakakarisoudesu.

The support details looks like it will take a little more time.

raishuu, sapootonaiyounouchiawaseoyoteishiteimasu.

We are planning a meeting about the support details next week.

sapootonaiyougaowarimashitara, gohoukokushimasu.

Once the support details is finished, I will report back.

oisogashiitokoroosoreirimasuga, sapootonaiyouoonegaishimasu.

Sorry to trouble you, but please take care of the support details.

sapootonaiyounitsuitenanikagofumeinatenhaarimasuka.

Is there anything unclear about the support details?

chiimudesapootonaiyounitsuitehanashiaimashita.

We discussed the support details as a team.

sapootonaiyounoken, hikitsuzukiyoroshikuonegaishimasu.

Thank you for your continued help with the support details.

Related phrases